An Invaluable Resource

Welcome to UrbanStay guest central, we're standing by to help you with just about everything to make your stay as trouble-free and enjoyable as possible. No matter how large or small your needs are just let us know at time of booking and we'll do our best assist in every way possible. Below you will find a list of just some of the ways in which we can make your stay in the US one to remember.

 


Before You Depart - Frequently Asked Questions

Want to know more about our reservations process? Have you got a question about what type of apartment is best for you? What is our cancellation policy? Do we welcome children? For a full list of the questions that are most frequently asked - you’ll find the answers here.

US Visa Requirements

Have you got a question about entry Visa requirements to the United States? Visit this page for a summary of important information that should be read prior to booking your holiday apartment with us.

 



While You're There - The Local Area

 

Would you like independent information on local restaurants or the best delis and patisseries in your destination city? We know where they are and soon you will too. For a list of events, attractions, transport options and entertainment see our city guides, we have it covered.

 

We are constantly adding UrbanStay city guides for new locations which we are being rolled out, click the orange link to see the latest ones. Enquire with our reservations department for more details.

The Apartment

Do you require added amenities in your apartment? Have you got a question about what will be provided? All of our properties come furnished and equipped to the highest standards.


Your Experience

Have we overlooked something? If you think that we have not included a valuable service, like a really good restaurant, bar or shopping experience, please let us know so we can tell our other guests about it.

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