| An Invaluable Resource
Welcome to UrbanStay guest central, we're
standing by to help you with just about everything to make
your stay as trouble-free and enjoyable as possible. No matter
how large or small your needs are just let us know at time
of booking and we'll do our best assist in every way possible.
Below you will find a list of just some of the ways in which
we can make your stay in the US one to remember.
Before
You Depart - Frequently Asked Questions
Want to know more about our reservations
process? Have you got a question about what type of apartment
is best for you? What is our cancellation policy? Do we welcome
children? For a full list of the questions that are most frequently
asked - you’ll find the answers here.
US Visa Requirements
Have you got a question about entry Visa
requirements to the United States? Visit this page for a summary
of important information that should be read prior to booking
your holiday apartment with us.
While You're There
- The Local Area
Would you like independent information on local
restaurants or the best delis and patisseries in your destination city?
We know where they are and soon you will too. For a list of events,
attractions, transport options and entertainment see our city guides,
we have it covered.
We are constantly adding UrbanStay city guides for new
locations which we are being rolled out, click the orange link to see the
latest ones. Enquire with our reservations department for more details.
The Apartment
Do you require added amenities in your apartment?
Have you got a question about what will be provided? All of
our properties come furnished and equipped to the highest
standards.
Your
Experience
Have we overlooked something? If you think
that we have not included a valuable service, like a really
good restaurant, bar or shopping experience, please let us
know so we can tell our other guests about it.
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